It is safe shopping on Piccolo-house.com. We are committed and have taken every possible measure to maintain the confidentiality of the personal information that you provide us.
Steps for Online Order
- Selected your items, add the items to your shopping cart.
- You will be asked for your delivery address, email address and contact number. If you have any special instructions or important information (For e.g. about access to your property), please let us know by filling in the special instructions box.
- Next, please choose your preferred payment method – Paypal or cheque*. If you are paying via PayPal, you will be directed to PayPal’s website to make your payment and you will receive an email receipt once payment is approved.
- Once you have completed your order, we will confirm the information you have given us. At this stage, you will still be able to make any changes to your selected merchants and details.
- Delivery charges (please refer to price chart) and members discount will be reflected at the end of the summary. (Members are entitled to receive members discount, however, you are required to log-in to our membership page before you check out the order)
- After ensuring that your order is correct, click the ‘submit’ button.
- You will automatically receive a confirmation.
- Please print it out for your records.
- An email confirmation of your order will also be sent to you.
*For orders within Singapore, you may choose to pay by cheque. Please write the cheque payable to “Piccolo Pte Ltd“. We do not accept Post-dated cheques. A personal cheque may take up to 7 working days to clear before we can finalise the dispatch of your order. Please note that we will only process your order when your cheque has successfully deposited into our bank.
If you need to make changes to your order, do e-mail us or call 65-6743 8884 from Tuesday to Sunday between 11pm to 7pm. Piccolo House reserves the right not to accept any changes made after 7 days. Changing an order may cause a delay in your delivery time and the price you have been quoted.
An indication of the current lead time for delivery is given on the product page. The information is updated. Piccolo House cannot be held responsible for delays beyond our control. We will inform you as soon as we are informed of any changes in the original time given when you placed your order.
We welcome all overseas buyers. If you are interested in our merchandise, please email us the items you are interested in and we would get back to you shortly. Please note that overseas customers will be responsible for all delivery charges and we will help to check and quote you the delivery cost.
All purchased items from Piccolo House shall remain property of Piccolo Pte Ltd until full payment is made.